Effective Labor Rate: What It Is and How It Compares to Your Posted Rate
The rate on the wall is what you charge for an hour that gets billed. What the shop actually earns per hour is a different number, and the gap between them is where service profit goes.
What Adding an Equipment Line Really Takes
A new equipment line is a dealership inside your store. The machines are the part everyone sees. Parts, service and warranty decide whether it earns anything.
Need, Want, and Vendor Pressure
Every purchase order should answer one question: why are we buying this? Often the right response is not less, but better planned.
Getting a Physical Inventory You Can Trust
An annual physical should confirm the inventory is right, not be the day you find out it is wrong. Most of that is decided before and after the count.
Turning Work Orders Into a Production System
Knowing how many work orders are open tells you very little. Knowing where each one is stuck tells you almost everything.
Freeing Cash Trapped in Dead Stock
A practical way to decide which slow-moving inventory deserves action.
Looking for a worksheet or a calculator? Browse the free worksheets, checklists and calculators →
Every store has one.
The problem everybody works around, because fixing it looks harder than living with it. Tell us yours and we’ll tell you what we’d look at first.
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